Business Process Manager/ Process Consultant

  • schedule 40 hours
  • place Velhoven
  • file_copy Freelance / Interim
  • alarm 30-04-2021
  • location_city On-Site

Job Mission

As a Process Consultant you will support the Global Business Process Owners (GBPO’s) and Global Business
Process Leads (GBPL’s) in designing, managing & improving their End to End processes based on the Business Process Management approach. In doing so, you will act as an ambassador of this approach and End to
End process thinking.

You will plan, run and report-out on process design workshops using the Process Excellence (PEX) Methodology, for process design projects as part of both the Our New Enterprise (ONE) program and other change initiatives (CMO).This requires close collaboration with the GBPO’s and GBPL’s, active stakeholder management and timely involvement of Subject Matter Experts (SME’s) where needed.

You will also work closely with the other BPM members, being the BPM Process Architects and BPM ARIS
Backoffice to ensure the designed End to End processes fit in the Process Architecture and are documented and maintained properly in ARIS.

Job Description

  • Process Consultant in ONE and CMO process design projects:

  • Deliver process design projects within agreed scope and time based on the PEX methodology

  • Prepare, conduct, facilitate and report out on process design workshops

  • Pro-actively engage and partner with project stakeholders to ensure buy-in

  • Ensure timely and proper involvement of relevant SME’s in process design projects, such as Internal Control & Compliance, Data Management, Process Analytics, Quality, Tax etc.

  • Ensure timely and proper involvement of BPM Process Architects, Process Analysts and BPM Backoffice in process design projects

  • Ensure quality assurance of the agreed project deliverables via quality reviews by both GBPO’s and BPM Process Architect and Backoffice team members

Experience

  • 8 to 10 years of process design and improvement experience, preferably as an internal or external consultant within a corporate environment

  • Experience with ARIS business process analysis & management software desirable

Personal skills

  • Conceptual thinking, problem solving and constructive challenging abilities

  • Strong Project Management, Facilitation, Communication & Stakeholder Management skills

  • Team player

  • Able to live the core values: Collaborate, Challenge & Care

  • Fluent in English (essential) and Dutch (desirable)

Context of the position

The BPM team is a key contributor to the ONE (Our New Enterprise) program. This program supports in achieving its strategic priority of becoming a €25 billion company by 2025 through a strategic business transformation. The goal of ONE is to enable the organization to work in an efficient and robust way through simplification and scalability of systems and processes while maintaining the core values of flexibility and innovation.
 

Contact

LinkedIn Astrid Nell
Recruiter
phone +31(0)6 213 411 56
LinkedIn Jessica de Groot
Recruitment consultant
phone +31(0)6 159 557 81

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