Organizational Change Expert – AI for IT

Introduction

Are you energized by driving organizational change in a dynamic IT environment? Do you have a passion for enabling teams to embrace new ways of working and technologies, especially around AI? We are seeking an Organizational Change Expert to guide our IT organization’s step-up to becoming AI native, focusing on culture, communication, and engagement.

Job Mission

As Organizational Change Expert – AI for IT, you will be responsible for designing and executing the change strategy that enables our IT organization to adopt AI as a core capability. You will focus on stakeholder engagement, communication, and fostering a culture of learning and experimentation. Your experience in organizational change, especially in technology-driven environments, will be key to ensuring a smooth and impactful step-up.

Job Description

You will be responsible for:

• Change Strategy: Develop and implement a change management plan to support the AI native step-up, including vision, key messages, and engagement tactics.

• Stakeholder Engagement: Identify and engage key stakeholders across IT, ensuring alignment and buy-in for the AI native journey.

• Communication: Design and deliver clear, compelling communications about the AI step-up, tailored to different audiences and channels.

• Culture Building: Foster a culture of curiosity, experimentation, and continuous learning around AI.

• Learning & Enablement: Collaborate with project leads to support the rollout of AI learning paths and capability-building initiatives.

• Event Organization: Plan and facilitate workshops, town halls, and other events to drive awareness and engagement.

• Feedback & Measurement: Set up mechanisms to gather feedback, measure change adoption, and adjust strategies as needed.

• Best Practice Sharing: Document and share lessons learned and success stories to inspire further change.

Expected Behavior

• Act as a visible ambassador and role model for change.

• Facilitate open discussions and encourage participation.

• Communicate transparently and empathetically.

• Inspire and motivate teams to embrace new ways of working.

• Demonstrate integrity, creativity, and a proactive mindset.

Personal Skills

• Strong experience in organizational change management, preferably in IT or technology environments.

• Excellent communication and stakeholder management skills.

• Ability to analyze organizational dynamics and identify improvement opportunities.

• Skilled at facilitating large groups and complex discussions.

• Empathetic, trustworthy, and highly organized.

• Creative and pragmatic approach to problem-solving.

Education and Experience

• Master’s degree in Organizational Sciences, Information Management, Business Administration, or similar.

• 5+ years of experience in organizational change management.

• Experience with technology-driven change, ideally involving AI or digital transformation.

• Familiarity with Agile ways of working (SAFe preferred).

• Consultancy background is a plus.

Reporting to: Strategy and Innovation Manager, Office of the CIO (OCIO))